Nicole, I,ve been having Computer problems too! I had a virus too, or some crap. Check your firewall..go to control panel, press start and go to control panel and go to firewall and turn it on! Or do a virus scan. My crashed completly and i had to redo everything. Hope this helps.I know it pisses you off it did me. I was ready to toss mine out the window. But, i was having T.C.B. withdrawl.